🛡️ Safe Gaming

xbeji's commitment to responsible gaming

Fun and safety together — xbeji is committed to keeping you protected. Learn how to enjoy gaming responsibly while staying within your own limits.

Why is responsible gaming important?

xbeji believes that online gaming is a form of entertainment — not an alternative to earning a living. The safety and mental well-being of every player on our platform is our highest priority. Responsible gaming means consciously setting limits on your time and money, so that gaming always stays enjoyable and never becomes a burden.

Millions of people in Bangladesh enjoy online games for entertainment. However, for a small number of them, gaming habits can turn into a problem. xbeji takes an active role in preventing that — not just because of rules and regulations, but because we genuinely want to protect our players.

Important reminder: xbeji is only for those aged 21 and above. Minors are strictly prohibited from opening an account or playing any game.

Our protection tools

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and increasing the limit requires a 24-hour waiting period — protecting you from overspending in a moment of impulse.

Time-Out Feature

If you feel you need a break, activate a time-out yourself. Temporarily pause your account for any period from 24 hours to 6 weeks, and during that time all promotional communications from xbeji will also stop.

Self-Exclusion

If you feel gaming is getting out of control, self-exclusion is your best option. The option to close your account from 6 months to permanently can be activated through our 24/7 live chat.

Minor Protection

xbeji strictly enforces the 21+ age limit. Proof of age is required during account verification. If there are children at home, we recommend using parental control software on your devices.

Gaming History Review

View your complete betting history and deposit and withdrawal records from your account at any time. Understanding your own spending patterns is the first step toward responsible gaming.

Bengali-Language Support Team

Our 24/7 live chat support team is always ready to help in Bengali for any issue. If you have concerns about your gaming, do not keep them to yourself — talk to us. No judgment, only support.

21+ age requirement and our rules

To open an account on xbeji and play any game, a player must be at least 21 years old. This is not just a rule — it is part of our social responsibility. The following points are important to know:

  • Providing your real age and ID information at the time of registration is mandatory.
  • If age verification fails, the account and any associated balance may be frozen.
  • Playing using someone else's information or account is prohibited and may result in any action needed to stop it.
  • Do not leave your device or account accessible to a child or teenager. Log out and keep your password private.
  • If you suspect a minor has an account, contact us — we will act quickly.
Remember: Gaming is for entertainment only. There is no guarantee of winning — the chance of losing on any bet is equal to or greater than the chance of winning.
Set your budget in advance: Decide how much money you can afford to spend beforehand. Once that budget is gone, stop playing.
Do not chase losses: Placing more bets to recover money you have already lost is the most dangerous habit.
Do not play under the influence of alcohol or substances: Play with a clear head and in a fully alert state.

Financial limits and payment information

Minimum deposit and withdrawal

The minimum deposit on xbeji is ৳500 and the minimum withdrawal is ৳800. Make transactions conveniently through bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are typically processed within 15 minutes to 2 hours.

How to manage your budget

Set a deposit limit of your choice from Account Settings. Fix a weekly budget and never go beyond it. Remember — responsible gaming means keeping the fun alive.

Ask yourself

The questions below will help you evaluate your gaming habits. If the answer to one or more questions is "yes", please talk to us.

Have you spent more money on betting than the budget you set for yourself?

Do you feel an urge to bet again to recover money you have lost?

Do you hide your gaming habits from family or friends?

Are you spending more time gaming at the expense of work, studies, or family responsibilities?

Do you feel restless or stressed when you are unable to play?

Have you borrowed money or dipped into your savings to fund gaming?

If the answer to any of the above questions is "yes", contact our 24/7 live chat without delay or activate self-exclusion. Your well-being matters to us far more than gaming.

Healthy gaming tips

  • Set a maximum time limit before you start playing and set an alarm.
  • Only bet money that you can afford to lose without it affecting your daily life.
  • Take at least a 10-minute break every hour — get up, walk around, drink some water.
  • See gaming as entertainment — not as a source of income.
  • Spend time with family and friends and do not let gaming replace your social life.
  • Avoid playing when you are tired or emotionally distressed.
  • Check your account balance and history regularly — awareness is the key to staying safe.
  • Be happy when you win and stay calm when you lose — both are part of gaming.

Get support — you are not alone

Live Chat Support

xbeji's Bengali-language 24/7 live chat support is always available. Talk to us about any gaming concern — we will help you with complete confidentiality.

Contact by email

Reach us directly at: [email protected]
We respond quickly according to Bangladesh Standard Time.

Close your account

If you feel you need to stop playing, let us know via live chat or email. We will temporarily or permanently close your account without delay.

Play responsibly and enjoy

Have a safe gaming experience on xbeji. Enjoy cricket, slots, or casino — all with responsibility.

Visit xbeji Casino Cricket Betting Play Slots Read FAQ

Frequently asked questions

After logging in to your xbeji account, go to Account Settings and set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" section. Reducing a limit takes effect immediately. Increasing a limit requires a mandatory 24-hour waiting period.

Your account cannot be reactivated before the self-exclusion period ends. Once the set period (6 months to permanent) is over, you will need to contact our support team. For permanent exclusion, the account can never be reactivated.

No. xbeji is only for those aged 21 and above. Players who are 18 or 19 years old cannot open an account on this platform. A valid ID will be required for age verification.

A time-out is a temporary break — from 24 hours up to 6 weeks. The account is reactivated automatically once the period ends. Self-exclusion is a long-term measure — from 6 months to permanent — and a separate request is needed to reactivate the account even after the period ends. Self-exclusion is more suitable if there are signs of a gaming problem.

The main signs of gaming addiction are: spending beyond your budget, placing more bets to chase losses, hiding your gaming from family or friends, skipping sleep or meals to play, neglecting work or studies, and feeling restless when unable to play. If you notice these signs, contact us immediately.

Yes. xbeji automatically detects unusual playing patterns and takes protective action when needed. This is done for your safety. You can view your complete betting and transaction history from your account at any time.